University Student Graduates Two Years Later
Imagine your graduation being delayed for two years because of the inefficiencies of a university. This was the predicament that befell Victorine Kiprono a student at the University of Eldoret when her graduation was delayed for two years.
Ms. Kiprono complained to the Commission alleging inefficiency by UoE. According to her, she was a student of UoE Main Campus pursuing a Degree in English and Literature, Department of Languages and Literature. She completed the course in 2020 and was to graduate in March 2021. However, she could not graduate due to an anomaly in the University’s system which led to the omission of her name.
In the 2022 graduation, she again missed out on grounds of missing marks in the University’s system. In light of these inefficiencies and fearing that she was going to miss out on the 2023 graduation, she sought the intervention of the Head of Department who was unresponsive to her concerns. The predicament pushed her to seek the intervention of the Commission.
The Commission took up the matter with the Chairperson of the University’s Complaints Committee leading to the resolution of the complaint and her name was included in the list of the 2023 grandaunts. Ms. Kiprono duly graduated on 30th November, 2023.