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TSC Employee Transferred on Medical Grounds

“This is to inform you that all my concerns have been handled by the Teachers Service Commission (TSC). To this end, I would like to withdraw all the complaints against the Commission as it has conclusively addressed all my complaints. The purpose of this letter is to therefore request you to treat the complaint as settled and proceed to close the file. Thank you for the support.” These were the words of a TSC employee in a letter to the Commission. 


The employee complained to the Commission alleging unresponsiveness by TSC regarding her sick leave and application to be transferred to Nairobi on medical grounds. According to her, she was attacked by stray dogs on 10th August 2023 where she sustained deep wounds which turned septic and had been placed under a wound care specialist.


The doctor recommended a thirty days’ sick leave which was extended as she had not recovered. Further, a consultant surgeon who conducted debridement on her recommended that she be transferred from Eldoret to Nairobi where she could easily access specialised treatment. Both the sick leave and the recommendation for transfer were forwarded to the TSC but there was no response prompting her to seek the intervention of the Commission as she was disappointed with the unresponsiveness by TSC and was apprehensive that she would be interdicted yet she was ailing. 


The Commission by way of inquiry took up the matter with the Chief Executive Officer, TSC. In their first response, TSC indicated that her sick leave had been approved but no communication was made to her to that effect and that her transfer application had also been considered. The Commission made further inquiries and the TSC requested to be allowed to handle the matter through its internal grievance redress mechanism and report back to the Commission. 

The complainant, in a letter dated 4th March 2024, informed the Commission that her complaint was satisfactorily resolved as her concerns were addressed and that she was transferred to Nairobi.