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Latest News

Outstanding Public Officers and Institution Feted


Outstanding public officers and institution were on 31st July 2015 rewarded during the Second ...

High Court dismisses NSSF application on Tassia II Report

The High Court has dismissed an application by the National Social Security Fund Board seeking ...

Ombudsman launches free toll, SMS numbers

The Ombudsman has launched a free toll number and SMS short code. Any member of the public can now ...

Success Stories

The Inquiry that Led to Speedy land transfer

The Nyandarua District Land Registrar was compelled ...

About us

The Commission on Administrative Justice (CAJ), also known as the Office of the Ombudsman is an independent commission established by the Commission on Administrative Justice Act, 2011 pursuant to Article 59 (4) of the Constitution of Kenya.

The CAJ is mandated to address all forms of maladministration, promote good governance and efficient service delivery in the public sector by enforcing the right to fair administrative action. We investigate abuse of power, manifest injustice and unlawful, oppressive, unfair or unresponsive official conduct.

As our slogan goes, Hata Mnyonge ana Haki (the weak or disadvantaged have rights too).  The Swahili of old said “Mnyonge Hana Haki” (the weak or disadvantaged have no rights). It is not so under the Constitution of Kenya 2010. 



The Commission consists of three Commissioners :1. Chairperson – Com. Otiende ...

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Case Handling

Case Handling

We strive to achieve a positive outcome that is satisfactory to both the Complainant (you)

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Activities and Events

Activities and Events

The Commission has so far visited 11 Counties to enhance compliance with CAJ mandate.  The main goal

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