News

  • Commission Participates in first conference for Ombudsmen of IGAD Member States

    The Commission participated in the first Regional Conference for Ombudsmen of the Intergovernmental Authority on Development (IGAD) member states in Djibouti City, Djibouti, from 10th to 11thDecember, 2017. The Conference, whose theme was ‘Migration, Public Protection and Human Security’, was organised by IGAD for experience sharing and development of a regional approach to addressing the […]

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    Nyeri Forum Enlightens Members of the Public on Role of Commission

    Residents of Nyeri County had the opportunity to interact with the Commission and get to understand its mandate in fostering administrative justice in the public sector. The exhibition event was under the umbrella of the 6th Annual Conference of Constitutional Commissions and Independent Offices held in Nyeri town to mark six years since the establishment […]

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    16 Days of Activism 2017 Marked with Public Outreach Activities

    The Commission is joining the rest of the world in marking this year’s 16 Days of Activism against Gender-Based Violence through public outreach programmes. The United Nations-backed global focus on the rights of women and girls, runs from 25 November (the International Day for the Elimination of Violence against Women) to 10 December (Human Rights […]

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    Call for Improved Service Delivery at Resident Associations’ Meet

    The Commission has urged Kenyans whether as individuals or in groups to demand better services from public institutions as a matter of right. The challenge of inefficient service delivery in public sector will only change with vigilance of individual citizens, civil society or resident associations. The call was made in a presentation by Mr Sammy […]

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    Government Moves to Streamline Guidance and Counselling in Public Service

    The Directorate of Public Service Management (DPSM) has embarked on a programme to sensitise public officers on existing guidance and counselling services. The sensitisations across Ministries, Departments, agencies and independent Commissions are part of efforts to disseminate the Public Service Guidance and Counselling Policy which has been revised in 2017. In line with continuous efforts […]

  • CAJ CEO Mr. Leonard Ngaluma presenting various reports to the Commission Secretary of the National Police Service Commission, Mr.Joe Onyango.

    Courtesy Call

    The Commission has hosted a delegation from the National Police Service Commission (NPSC) led Commission Secretary and CEO Mr. Joe Onyango. During the meeting also attended by CAJ Commission Secretary and CEO Mr. Leonard Ngaluma and Heads of Directorates, the teams shared experiences on complaints management and investigations. The interaction provided a platform for sharing […]

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    Commission Briefs International Elections Observers

    The Commission has this week held discussions with two international elections observers on how to strengthen the electoral process and enhance integrity of the result. In joint and separate interactions with other constitutional commissions, the Ombudsman met with a delegation of the European Union Election Observation Mission to Kenya and the Carter Center. The Carter […]

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    Ombudsman Mashinani

    As part of a public outreach programme, the Commission undertook community outreach in Mukuru kwa Njenga, Kiambiu and Korogocho in collaboration with the Ombudsman Committee members of the three informal settlements. The activities involved setting up a complaints desk at the market place and door to door sensitisation and distribution of Information, Education and Communication […]

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    Four Constitutional Commissions call for Free and Transparent Election

    The forthcoming general election is an opportunity for Kenyans to elect leaders who will run the governance affairs of the country in line with the provisions of the Constitution. The commissions asserted that the right to vote or to be voted for, the right to gender equality and freedom from discrimination, the right to fair […]

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    New Public Complaints Management System Developed

    In a bid to improve efficiency in complaints management, the Commission has developed a new Complaints Management Information System that will enable government Ministries, Departments and Agencies (MDAs) to submit their reports on performance contracts, access online the complaints lodged against them and access their compliance certificate online at the end of each financial year. […]

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    Commission Participates in Monitoring National Police Recruitment Exercise

    The Commission was among oversight institutions which participated as observers during the nationwide police recruitment drive conducted on May 11, 2017. The one-day exercise, conducted in all the 290 constituencies, sought to enlist some 10,000 youth to join the National Police Service. The Commission, in exercise of its mandate, and in response to a request […]