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Enquiries / Feedback

Head Office

  • 2nd Floor, West End Towers
  • Opposite Aga Khan High School
  • off Waiyaki Way - Westlands
  • P.O. Box 20414 – 00200, NAIROBI.
  •  Tel: +254-20-2270000
  •  info@ombudsman.go.ke / complain@ombudsman.go.ke

Kisumu Branch Office

  • Central Square Building, 2nd Floor
  • Oginga Odinga Street
  • P.O. Box 1967 – 40100, KISUMU.
  •  Tel: 0748254529 / 0731248906 / 0572022810
  •  kisumu@ombudsman.go.ke

Isiolo Branch Office

  • County Estate along Kiwanjani Road
  • P.O. Box 860-60300, Isiolo
  •  Tel: 020 2007671
  •  isiolo@ombudsman.go.ke

Nyahururu Branch Office

  • Next to Laikipia West Contstituency Offices
  • P.O. BOX 866-20300 Nyahururu
  •  Telephone: 020-2210657
  •  nyahururu@ombudsman.go.ke

Complaints

  • Toll Free Line : 0800 221 349
  • SMS SHort Code: 15700 ( Safaricom Subscribers Only)

Mombasa Branch Office

  • Mombasa Trade Centre
  • 2nd Floor, North Wing, Nkrumah Road (Former Ambalal House);
  • P.O. Box 80979 – 80100, MOMBASA.
  •  Tel: +254 0731 011116 / 041 2315411
  •  mombasa@ombudsman.go.ke

Garissa Branch Office

  • Off Ijara-Lamu Road
  • P.O. Box 485 -70100
  •  Telephone: 020-7868338
  • garissa@ombudsman.go.ke

Eldoret Branch Office

  • Kerio Valley Development Authority (KVDA) Plaza
  • 7th floor
  • Oloo Street
  • P.O Box 10326-30100, ELDORET.
  •  Tel: +254 20-8106515
  •  eldoret@ombudsman.go.ke