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    New Public Complaints Management System Developed

    In a bid to improve efficiency in complaints management, the Commission has developed a new Complaints Management Information System that will enable government Ministries, Departments and Agencies (MDAs) to submit their reports on performance contracts, access online the complaints lodged against them and access their compliance certificate online at the end of each financial year. […]

  • The launch of free toll, SMS numbers

    Ombudsman launches free toll, SMS numbers

    The Ombudsman has launched a free toll number and SMS short code. Any member of the public can now call toll free on 0800221349 and have their complaint filed.  Kenyans may also access the Commission through SMS platform through the short-code number 15700 which is accessible through Safaricom. Through the SMS short code, the Commission […]

  • Chief Justice & President, Supreme Court, launches website

    Launch of the CAJ Website and Social Media Network

    The Speech of the Chairman, Commission on Administrative (CAJ) on the Occasion of the Launch of the CAJ Website and Social Media Network, 31st January 2013, Intercontinental Hotel . The Chief Justice, Hon. Dr. Willy Mutunga, Chairs of Constitutional Commissions and IndependentOffices, Commissioners, the UNDP Representative, Members of the Diplomatic Corps, the Civil Society, the Media, Distinguished […]