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      Call for Improved Service Delivery at Resident Associations’ Meet

      The Commission has urged Kenyans whether as individuals or in groups to demand better services from public institutions as a matter of right. The challenge of inefficient service delivery in public sector will only change with vigilance of individual citizens, civil society or resident associations. The call was made in a presentation by Mr Sammy […]

    • Ms. Asuga and Mr Mwai during the sensitisation of the Commission's management

      Government Moves to Streamline Guidance and Counselling in Public Service

      The Directorate of Public Service Management (DPSM) has embarked on a programme to sensitise public officers on existing guidance and counselling services. The sensitisations across Ministries, Departments, agencies and independent Commissions are part of efforts to disseminate the Public Service Guidance and Counselling Policy which has been revised in 2017. In line with continuous efforts […]

    • CAJ CEO Mr. Leonard Ngaluma presenting various reports to the Commission Secretary of the National Police Service Commission, Mr.Joe Onyango.

      Courtesy Call

      The Commission has hosted a delegation from the National Police Service Commission (NPSC) led Commission Secretary and CEO Mr. Joe Onyango. During the meeting also attended by CAJ Commission Secretary and CEO Mr. Leonard Ngaluma and Heads of Directorates, the teams shared experiences on complaints management and investigations. The interaction provided a platform for sharing […]

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